Returns & Exchanges
At X-BIONIC, we are committed to your peak performance; if your high-tech gear doesn't meet your expectations, you can return it within 30 days of receipt. All items must be in their original, unworn condition with technical tags attached to qualify for a full refund.
Initiate Your Request
Log in to our online returns portal using your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the unused products in their original packaging, ensuring all technical documentation and labels are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your package before dropping it off at an authorized carrier location.
Quality Inspection & Refund
Once our laboratory team verifies the integrity of the returned gear, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing